Privacy Policy - Global Concept

Effective Date: January 1, 2026

        IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA:

        Global Concept ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes. All SMS opt-in data is kept strictly confidential and used only for the purposes described in this policy.

1. Information We Collect

Personal Information: Name, email address, phone number, physical address.
Communication & Consent Data: SMS and email opt-in records with timestamps, appointment requests, message history.
Technical Information: IP address, browser type, device information, cookies, and usage data.
Cookies & Tracking: We use cookies to improve user experience and analyze site traffic. You can disable cookies in your browser settings, but some site features may not function properly.

2. How We Use Your Information

We use your information to:

Provide and manage our services
Contact you regarding inquiries and appointments
Send SMS and email notifications you have opted into
Improve our website and services
Ensure security and prevent fraud
Comply with legal obligations

3. SMS Messaging & Compliance

By opting into SMS from Global Concept, you agree to receive text messages related to:

Appointment confirmations and reminders
Customer support and service updates
Transactional notifications regarding your requests

Opt-Out: You can unsubscribe at any time by replying STOP to any message. For assistance, reply HELP.

Message frequency varies. Standard message and data rates may apply. We comply with TCPA (Telephone Consumer Protection Act) and CTIA (Cellular Telecommunications Industry Association) guidelines.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share information only:

With SMS service providers strictly necessary to deliver messages
With legal authorities if required by law
To protect our rights, property, or safety

No mobile opt-in data is shared for marketing purposes.

5. Data Security

We implement reasonable technical and organizational safeguards including encryption, access controls, and secure servers to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Opt-out of marketing communications at any time
Withdraw SMS consent by replying STOP

7. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. SMS consent records are retained as required by TCPA (minimum 4 years).

8. Changes to This Policy

We may update this policy periodically. The updated version will be posted on this page with a new effective date.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

Global Concept
Phone: +1 404-345-3785
Email: soporte@globalconcept.com
Website: https://globalconceptagency.com/

12. Related Policies

Please also review our Privacy Policy which explains how we collect, use, and protect your personal information.